We’re different in our approach.

We have no naïve ideas about your business. We have no designs on never-ending consulting engagements.

Our experience enables us to take proven approaches to solving two of your most pressing business issues.

First, we focus on expense reduction and containment to increase cash and profit. Then, we help you manage your expenses for the future. The entire process is called Indirect Expense Management^SM (IEM^SM). How this is done varies by client size and requirements.

Second, we provide proven solutions to help productivity, morale, and reduce legal exposure to identity theft regulations. These range from process improvement to helping clients become “Employers of Choice”. In a highly competitive resource marketplace, keeping and attracting top talent impacts costs, productivity, and morale. In our litigious and regulatory society, an ounce of prevention could save millions.

When you scrutinize indirect expenditures, turnover cost, and recent regulatory risks, our experience shows that improvements can produce an immediate impact on your pre-tax income.

$100,000 of Savings in Indirect Spending or Reduced Turnover equates to $1,000,000
in New Sales!

Reviewing your own business, which is easier or faster to achieve? 
 

We’re different in the way we work.

Our experience enables us to deliver innovative IEM opportunities by focusing on the often ignored areas of your business. How?

• We Listen to Your Concerns and Priorities. We offer a wide range of solutions but only you know the culture, environment, and priorities. Most of our new solutions were driven by client requests or industry trends.

• We Produce Auditable Results. We focus on finding savings via your indirect expenditures, i.e., those costs that make up a large percentage of your budget that you don’t have the time to scrutinize. These areas usually include accounts payable recoveries, telecom, healthcare insurance, business insurance, utilities, freight, tax credits, and general procurement requirements found in every company.

• We Use the Right Skill and Right Partners. Every spend category requires specific knowledge and processes. No one process works for all types of spend. No one skill ensures lower costs without negatively impacting your business. We combine knowledge, experience, processes, and teaming with you to ensure the right solutions are being recommended.

• We Listen to the Marketplace. We believe new businesses and solutions are being developed every day. We look for Best of Breed partners and solution providers to provide you with options to be more competitive in your business.

We’re different in the way we get paid.

We offer several pricing options, tailored to fit your need and our level of involvement.

Contingency
Cash and Profit improvement focus on targeted spend categories, short-term
projects, and limited required teaming

Fee + Percentage
Cash and Profit improvement focus with medium to long-term projects; some outsourcing options

Fee Only
Business management consulting, value chain consulting, complex projects,and outsourcing

Commissions
Certain products and services are new to the marketplace and / or do not fit a contingency or consulting model

We always fully disclose how we are paid to ensure there are no conflicts of interest
 

We’re different in our results.

IEM Target: Health Insurance

A physician practice was facing a 50% health insurance premium increase due to increased prior year insurance payouts. The approach was to create competition and wider options than had previously been presented. The result? Premium reductions of 13% for health, 45% for life, 28% for LTD, 4% for dental, and 100% for vision. Additionally, the process was begun for adding consumer driven plans for the following year for additional savings.

IEM Target: Telecom

A manufacturer was facing increasing commodity costs. They chose to begin working with IEM in a telecom review. The approach was to perform a complete review of the existing network, technical requirements, contracts, and future technology requirements. The result? Telecom cost reductions of 43% with improved contract terms and cellular savings of 34%. Additionally, the client was scheduled to begin a review of VoIP for phase two. Future cellular requirements and policies were also created to further reduce future equipment costs while providing sales the tools needed to increase productivity.

IEM Target: Utilities

A medium manufacturer was determined to optimize their competitive positioning through cost reviews. They chose to begin working with IEM in an utilities technical and payment review. The approach was to bring in a certified engineer with over 30 years of similar experience to perform a detailed analysis of plant, distribution center, and office requirements. The result? 23% cost savings opportunities. Over half were immediately implemented with the rest (requiring high ROI project investments) being planned for the following budget year. Additionally, two of the recommendations were designed to significantly improve employee satisfaction and productivity.

IEM Target: Freight

A major international company wanted to identify cost-saving opportunities for global transportation and distribution services. A key parameter was a top-down edict that no employee was to be downsized or outsourced. IEM introduced a paradigm shift in how the client worked with its major suppliers, and how to renegotiate profitable contracts in difficult environments. The program included new approaches to contract negotiations, personnel training, change management, and quality. The result? Cost savings 25% for air, 8% for rail, 40% for marine, and 18% for over-the-road carriers. And, all employees remained intact.

IEM Target: Procurement and Supply Chain Improvements

A major IT manufacturing company also provided networking service solutions and felt that their supply chain and procurement department needed assistance. A key objective was to improve competitive advantage and responsiveness to the sales force. After review, a complete process reengineering, supplier optimization, and implementation was completed. The result? Cost savings of 13%, obsolescence reductions of 50%, inventory reductions of 35%, productivity improvements of 700%, and procurement cycle time from 21 days to 24 hours.
 

Let IEM Group help you to realize your full profit, productivity, and morale potential!